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369-HI-R-M-0-E-0
369-HI-R-M-0-E-0
369-HI-R-M-0-E-0

GE 369-HI-R-M-0-E-0 Multilin 369 Motor Management Relay

  • Model: 369-HI-R-M-0-E-0
  • Brand: GE Multilin
  • Series: 369 Motor Management
  • Core Function: Motor protection, monitoring & management
  • Product Type: Motor Management Relay
  • Key Specs: HI control power, 12 RTD inputs, metering package
  • Condition: New Original / New Surplus
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Description

3. Key Technical Specifications

  • Control Power: HI range (50-300 VDC / 60-265 VAC)
  • RTD Inputs: 12 RTDs (R option)
  • Metering: Included (M option)
  • Protection: Thermal model, stall/jam, unbalance, phase reversal
  • Outputs: 4 Form C relays (Trip, Aux1, Aux2, Alarm)
  • Communication: Front RS232, optional rear ports
  • Event Recording: Waveform capture and sequence of events
  • Mounting: Drawout or fixed chassis options per configuration

4. Product Introduction

The GE 369-HI-R-M-0-E-0 is a Multilin 369 motor management relay equipped with high-range control power, 12 RTD inputs, and the metering package. It protects and manages medium voltage AC motors in industrial and process applications.

This configuration provides comprehensive thermal modeling, temperature monitoring via RTDs, and detailed metering data. It is a direct fit for existing 369 installations with matching options. Always verify the full order code and motor data against your application before commissioning.

5. Troubleshooting Quick Reference

Symptom Possible Cause Relevance to this Part Quick Check Method Recommendation
Relay not booting Control power out of range ✅ High Measure voltage at terminals Confirm supply within 50-300 VDC / 60-265 VAC
RTD temperature alarms Wiring fault or bad sensor ✅ High View individual RTD status in EnerVista Test sensor resistance and wiring
Metering values inaccurate CT/VT ratio mismatch ✅ High Compare displayed values to external meters Correct ratios in settings
No trip on overload Settings or thermal model error ✅ Medium Review thermal capacity and motor data Update settings per motor nameplate
Communication errors Baud rate or cable issue ✅ Medium Test with EnerVista via front port Match parameters and check cable

Export event records and settings files when reaching out for assistance.

369-HI-R-M-0-E-0
369-HI-R-M-0-E-0
369-HI-R-M-0-E-0
369-HI-R-M-0-E-0

6. Frequently Asked Questions (FAQ)

What do the options in 369-HI-R-M-0-E-0 mean? HI = high control power, R = 12 RTD inputs, M = metering package, other zeros indicate no additional options in those positions.

Does this relay support RTD voting? Yes. It includes RTD trip voting and alarms for open/short conditions. Configure voting logic in the software for added reliability.

Is hot-swapping possible with the 369-HI-R-M-0-E-0? The relay is typically installed in a fixed or drawout chassis. Use the drawout version if frequent removal is expected, but always isolate motor control circuits first.

How do I program the relay? Use the included EnerVista 369 Setup software connected via the front RS232 port. It allows full setpoint configuration, monitoring, and data logging.

Is stock available for this exact configuration? New Surplus units with this order code are available. Contact us to confirm current inventory for your required revision.

What testing is done before shipment? Units receive power-up verification, RTD simulation, I/O checks, metering accuracy tests, and communication validation. Test documentation is provided on request.

What is the most common installation mistake? Incorrect CT/VT ratios or incomplete motor data entry. Take screenshots of the old relay settings before removal. Enter motor nameplate data accurately and test protection elements offline where possible. Always ground the chassis properly.

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