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Key Technical Specifications
| Parameter | Value |
|---|---|
| Model | FP3710-T42 (3580406-01, PFXFP3710T2A) |
| Series | FP3000 Series |
| Display size | 15 inch (diagonal) |
| Display type | TFT color LCD |
| Resolution | 1024 × 768 pixels (XGA) |
| Display colors | 16,777,216 colors (True Color) |
| Active area | ≈ 304.1 × 228.1 mm (11.97 × 8.98 in) |
| Touch panel | Resistive analog (RS-232C or USB Type-B) |
| Backlight | LED (non-user-replaceable) |
| Input voltage | 24 V DC (19.8–28.8 V DC range) |
| Power consumption | ≤ 40 W |
| Operating temperature | 0 °C to 50 °C (32 °F to 122 °F) |
| Storage temperature | −20 °C to 60 °C (−4 °F to 140 °F) |
| Protection rating | IP65f (front, panel-mounted); NEMA 4/4X/12 equivalent |
| Video input | VGA (analog RGB) or DVI-D (use one or the other) |
| Touch interface | RS-232C or USB 2.0 Type-B |
| Front USB | 1× USB 2.0 Type-A (5 V DC, ≤ 500 mA) |
| Noise immunity | 1,000 Vp-p, 1 µs pulse width |
| Insulation resistance | ≥ 10 MΩ at 500 V DC (power to FG) |
| Dielectric strength | 1,000 V AC, 20 mA, 1 min (power to FG) |
| ESD immunity | 6 kV contact (EN 61000-4-2 Level 3) |
| Vibration resistance | JIS B 3502 / IEC 61131-2 compliant |
| Mounting | Panel mount + VESA 75 mm |
| Dimensions (W×H×D) | 395 × 294 × 60 mm (15.55 × 11.57 × 2.36 in) |
| Panel cutout (W×H) | Same as FP-3710T series (check existing cutout) |
| Weight | ≈ 7.0 kg (15.4 lb) |
| Certifications | UL/c-UL (UL508, ISA 12.12.01, CSA C22.2 No.142/213), CE, FCC, GOST-R, RoHS |
| Global code | PFXFP3710T2A |
Product Introduction
The PRO-FACE FP3710-T42 (3580406-01, PFXFP3710T2A) is a 15-inch TFT flat panel monitor from the FP3000 series, built for industrial PC and PLC-based visualization in harsh environments. It delivers XGA (1024×768) resolution with true-color output and a resistive touch interface over RS-232C or USB.
This unit is chosen for its rugged aluminum housing, IP65f front sealing, and dual video options (VGA or DVI-D), making it a drop-in replacement for legacy FP-3710T displays in machine control rooms and process panels. Compared to newer FP5000/PS5000 hardware, the FP3710-T42 keeps the classic cutout and 24 V DC power scheme that many existing cabinets depend on.
FP3710-T42 (3580406-01)
FP3710-T42 (3580406-01)
Troubleshooting Quick Reference
| Symptom | Possible Cause | Relevance to this Part | Quick Check Method | Recommendation |
|---|---|---|---|---|
| No power, no LEDs | 24 V DC missing or out of range | ✅ High | Measure 24 V DC at power terminals; verify 19.8–28.8 V DC range and polarity | Check PSU, fuses, and wiring before swapping the display |
| Backlight on but no image | Video cable fault or wrong input selected | ✅ High | Verify VGA/DVI-D connection; confirm source PC output is XGA (1024×768) | Try alternate cable/input; ensure OSD input matches source |
| Touch not responding | Touch interface mismatch (RS-232 vs USB) or calibration drift | ✅ High | Confirm touch cable type (RS-232C or USB); run touch calibration in OSD or host OS | Recalibrate; if still bad, check touch controller or replace overlay |
| Image flickering or dim | Backlight aging or failing inverter/driver | ✅ Medium | Observe brightness over time; check for flicker at low brightness | LED backlight is non-user-replaceable; consider full unit replacement |
| Intermittent video | Loose connector or EMI on video lines | ✅ Medium | Reseat VGA/DVI-D connectors; check shielding and grounding | Use shielded cables; route away from high-current conductors |
| Front USB not powering devices | Overcurrent or faulty 5 V rail | ✅ Medium | Measure 5 V at front USB port under load; check for ≤ 500 mA draw | Reduce USB load or use powered hub |
| Random reboots of host PC | Noisy 24 V bus or ground loops | ✅ Medium | Measure 24 V ripple under load; check ground continuity to FG | Improve grounding; add local filtering or separate PSU |
If you’re stuck, send photos of the nameplate, wiring, and any host PC display settings or error logs. That usually cuts diagnosis time in half.
Frequently Asked Questions (FAQ)
Q: Is the FP3710-T42 still available new, or only refurbished?
A: This is a legacy FP3000 model. We primarily sell New Surplus (factory-sealed or open-box, never used) and carefully tested refurbished units. Stock is limited; lead time depends on current inventory.
Q: Can I use this as a direct replacement for my old FP-3710T?
A: Yes, mechanically. The FP3710-T42 shares the same panel cutout as the FP-3710T series, but some specs (video/touch options) may differ. Verify your video interface (VGA vs DVI-D) and touch wiring before installation.
Q: Does this work with GP-Pro EX projects?
A: Indirectly. The FP3710-T42 is a display, not a PLC-side HMI terminal. It pairs with a Windows PC or PRO-FACE PS/PL series controller running GP-Pro EX projects. The display itself does not run GP-Pro EX natively.
Q: Is this unit hot-swappable?
A: No. The is not designed for hot-swap on live 24 V buses or while connected to a running PC. Power down the 24 V supply and video source before installation to avoid transients and potential damage.
Q: What’s the difference between “New Original” and “Refurbished”?
A: New Original / New Surplus means unused OEM stock (often with original packaging and labels). Refurbished units have been bench-tested, cleaned, and verified functional; they may show minor cosmetic wear. Both are covered by our 1-year warranty, but New Surplus is preferred for critical spares.
Q: Can I replace just the touch overlay if it fails?
A: Yes. Replacement touch overlays (front digitizer films) are available for (PFXFP3710T2A). If the LCD or backlight is failing, full unit replacement is usually more cost-effective.
Q: What are the recommended replacements if this model is unavailable?
A: PRO-FACE lists PFXFP5700TPD (FP5000 15″ display) and PS5000 15″ display (PFXPPD5700TA) + display adapter as replacement options. The panel cutout is the same, but some specs differ, so verify mounting depth, power, and video interfaces before upgrading.
